![]() When the UPN or alternate login ID suffix isn't verified with the Azure AD tenant, Azure AD replaces the UPN suffixes with the default domain name .Īzure AD tenant DirSync feature SynchronizeUpnForManagedUsers is disabled UPN suffix is not verified with the Azure AD tenant Detect UPN mismatch if the object is synced to Azure ADĬheck for the UPN mismatch issues that are described in the next sections. In each case, the task provides an analysis followed by recommended actions to resolve the issue. The rest of the article describes specific results that are returned by the troubleshooting task. Check whether the object is in a dynamic distribution group that isn't intended to be synced.Check whether object sync is blocked due to a linked mailbox.Check whether object is filtered due to organizational unit (OU) filtering.Check whether object is filtered due to domain filtering.Detect user principal name (UPN) mismatch if the object is synced to Azure AD.The troubleshooting task performs the following checks: Understand the results of the troubleshooting task Azure Active Directory (Azure AD) tenant Hybrid Identity Administrator credentials.AD Connector Name: The name of the Windows Server Active Directory (Windows Server AD) forest where the object resides.Object Distinguished Name: The distinguished name of the object that needs troubleshooting.The troubleshooting task requires the following input parameters: In the main menu, select Troubleshoot Object Synchronization.On the Troubleshooting page, select Launch to start the troubleshooting menu in PowerShell.Go to Additional Tasks > Troubleshoot, and then select Next.Run Set-ExecutionPolicy RemoteSigned or Set-ExecutionPolicy Unrestricted.Open a new Windows PowerShell session on your Azure AD Connect server by using the Run as Administrator option.Run the troubleshooting task in the wizard For earlier versions, you can troubleshoot manually. Troubleshooting taskįor Azure AD Connect deployments of version 1.1.749.0 or later, use the troubleshooting task in the wizard to troubleshoot object sync issues. To see how troubleshooting works in Azure AD Connect, watch a short video. This article provides steps for troubleshooting issues with object synchronization by using the troubleshooting task. ![]()
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